Terms and Conditions

Payment

100% of the fee is due to be paid at the time of booking.

The date for the training will not be secured until full payment is made.

Cancellations

We regret that we can only accept cancellation of booked training with the following charges.

  • After the confirmation of a booking but more than one calendar month from the first day of the training = 25% of the fee is payable.
  • Within one calendar month of the first day of the training = 50% of the fee is payable.
  • Within two calendar weeks of the first day of the training = 100% of the fee is payable. This reflects the fact that it is unlikely that other work can be sought at such short notice.

All cancellations must be given in writing and become effective only on the day received by That Wellbeing Guy.

Postponement

If for any reason the booked sessions are postponed, the fees will still be due according to the same terms as above.

All postponements must be given in writing and become effective only on the day received by That Wellbeing Guy.

In the unlikely event That Wellbeing Guy has to postpone a booked session then you will be informed in writing and an alternative date will be agreed as soon as possible.

Late payment of invoice

In the event that the payment is not settled at least one calendar month before the first date of the training, then there will be a penalty fee of 8% added to the total. This percentage is in line with the Late Payments of Commercial Debts Regulations (2002).